Tier 1 U.S. operator chooses EXFO technology to enhance 5G customer experience

Adaptive company assurance is significant for ultra-reputable minimal latency communications

QUEBEC City, QC, April 5, 2022 /PRNewswire/ – EXFO, the communication’s industry’s test, monitoring and analytics gurus, announced a Tier 1 U.S. cellular network operator (MNO) has picked to deploy EXFO’s Nova Active testing capabilities across their 5G network from core to edge to final mile, helping provide extremely-rapidly, extremely-reputable connections for buyers. Success of synthetic community checks from Nova Energetic will be paired with EXFO’s Nova SensAI software program—already deployed with the MNO—to diagnose buyer-impacting functionality issues in actual time and to cut down troubleshooting imply time to repair service (MTTR).

Integral to 5G, edge computing is important for delivering extremely-trusted lower latency communications (URLLC) by bringing compute and community functions nearer to customers. This in transform enables support and applications that require extremely-minimal latency and superior throughput. On the other hand, it is complicated to deliver a seamless person encounter when multiple handoffs are expected amongst cell websites, edge cloud platform spots, dispersed network capabilities and application internet hosting providers. To isolate and resolve concerns that affect buyer quality of working experience, MNOs need to have a new form of support assurance technological know-how that can adapt in true time to dynamic, constantly evolving companies.   

To overcome these 5G efficiency challenges, EXFO will equip the Tier 1 U.S. MNO with adaptive service assurance technological innovation to deliver the high-quality of expertise that buyers assume from its leading 5G network. EXFO’s Nova Lively and Nova SensAI test solutions close the visibility gap in the 5G main and edge networks and cloud infrastructure by screening community layers 2 by 7 as nicely as apps and services like over-the-major (OTT) video. EXFO’s option will supply the MNO with actionable insights from throughout the community by integrating with provider orchestration platforms, facts lakes, telemetry knowledge and other tools. Geared up with EXFO’s adaptive services assurance technology, the MNO’s functions workforce will get the proper knowledge at the suitable time, which will let them to make real-time conclusions and strengthen community efficiency.

“EXFO is very pleased to companion with support vendors focused to exceptional customer encounter, like this Tier 1 U.S. cellular network operator. The assistance assurance engineering we present adapts in real time to dynamic 5G networks, equipping MNO functions teams to fast discover and troubleshoot purchaser-impacting concerns,” mentioned Philippe Morin, EXFO’s Main Govt Officer. “EXFO’s answers are built to scale dynamically as the community grows, automating tests of new previous mile connections and provider slices. I look forward to looking at how this new deployment will proceed to produce innovations and allow for the MNO to provide ultra-rapidly, ultra-dependable connections for folks, organizations and communities.”

About EXFO

EXFO develops smarter exam, monitoring and analytics answers for the world-wide communications marketplace. We are trusted advisers to preset and cell community operators, hyperscalers and leaders in the manufacturing, improvement and study sector. They count on us to deliver outstanding visibility and insights into network efficiency, support trustworthiness and user working experience. Creating on our 35 years of innovation, EXFO’s exceptional mix of equipment, software program and providers allow quicker, far more assured transformations similar to 5G, cloud-native and fiber optic networks.

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Source EXFO Inc.